Our mission
Lean On Me strengthens communities by providing peer-to-peer text lines that allow for easy access to confidential non-crisis support. We envision a world where anyone can seek and receive emotional support.
Our chapter
Lean On Me at Carnegie Mellon University is a chapter of Lean On Me, which was founded at the Massachusetts Institute of Technology in 2015. To learn more about their impact or inquire about establishing a new chapter, visit their website here.
How our hotline works
Lean On Me allows students to talk to trained peer Supporters in a convenient and anonymous setting. To learn more about our training process, please click here.
1. Text our hotline
Text CMU’s hotline number whatever you’d like to talk about! This can range from brief messages such as “All of my friends are busy and I want someone to talk to” to a longer, more serious message. Our Supporters are here to listen and be there for you - the topic is your choice!
3. Receive a reply
The expected wait time is just under 5 minutes. While the service is available at any time, please remember that Supporters are your peers, who lead their own busy lives and occasionally remember to sleep. So the wait time for a conversation sent in at 4:30 AM may be longer, and we thank you for understanding that!
5. End the conversation
Conversations last for as long as you would like them to, and you can end a conversation with a Supporter at any time by texting “/bye” to the hotline. If you text again you will be matched with a new Supporter and they will not see what you wrote before.
2. Match with a Supporter
Once a text is received, all active Supporters will be informed that a request has come in, and within a few minutes you will be matched with one!
4. Have a conversation
You can now have a conversation with the Supporter! Feel free to text for as long as you like. If you ever feel uncomfortable with a Supporter text “/flag”, and we’ll match you with another! For a full list of commands, text “/help” to the hotline. Supporters never see your slash commands.
6. Provide feedback
Once a conversation ends, you will be asked to provide feedback, helping make the service better for future users. By no means is this mandatory, but we would really appreciate it. Your input will have a very real effect on the future of Lean On Me, and on changes we make to the service!
Meet our team
I joined Lean On Me because I know how essential it is to have a support system to lean on in tough times. Growing up, I had very little exposure to the concept of mental health—much less any knowledge on how to care for my own. Starting college brought new challenges that highlighted the importance of caring for my mental well-being, and I'm super grateful for family, friends, & random folks who have helped me keep going through it all. Since joining Lean On Me, I've really enjoyed the gratification of being there for people in need of support & the community we've built around this shared passion. I've also gained a lot of perspective from hearing about others situations & helping them through it.
Emily Zhang
President
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Sarah Maya
Supporter Coordinator
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Creighton Arrington
Finance Coordinator
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Justin Lam
Supporter Coodinator
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Sydney Sun
Marketing
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Sai Charan
Marketing
